I just upgraded my phone to a new one, but there is absolutely nothing wrong with this one, I have never had any problems with it. The screen is 100% intact, I always use glass screen protectors, and the one shown here is a little cracked, NOT the screen. It has a Spigen case on it which is scratched up but it's a really great protective case with a handy kickstand, I have included $25 for the case in the total price.